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FAQ

General FAQ
What is included with a rooftop tent rental vehicle?

All rooftop tent rental vehicles include the vehicle itself, a professionally installed rooftop tent, and essential camping gear. Most rentals also include a camping kitchen setup, cooking equipment, chairs, a table, and basic recovery and safety gear. This allows you to travel and camp across Western Canada without bringing your own camping equipment.

No prior experience is required to rent a rooftop tent vehicle. Rooftop tents are designed to be easy to use, and full instructions are provided during pickup. Most guests are first-time rooftop tent campers and are comfortable setting up and packing down the tent after a short walkthrough.
Most rooftop tents comfortably sleep four adults, with some models accommodating only two adults and one child. The exact capacity depends on the tent installed on your rental vehicle. Rooftop tents include a built-in mattress and are designed for safe, elevated sleeping.
Yes, all rooftop tent rental vehicles are equipped with 4×4 or AWD systems and are suitable for gravel roads, forest service roads, and light off-road travel. Extreme off-roading is not permitted, but the vehicles are well suited for accessing campsites throughout British Columbia and Alberta.
Yes, rooftop tent rental vehicles are available in Canada, with pickup locations across Western Canada, including British Columbia and Alberta. These rentals are ideal for road trips, national parks, and backcountry camping adventures.
Camping gear typically includes camp chairs, a table, cooking utensils, cookware, dishes, and basic cleaning supplies. Many vehicles also include a fridge or cooler and food storage solutions. Exact gear lists vary by vehicle and season.
Sleeping bags,pillows and bedding are included for up to four people depending on the rental package and season. Guests are welcome to bring their own bedding if preferred. Bedding options are designed to match Canadian weather conditions.
Yes, rooftop tent rental vehicles include a camping kitchen setup with a stove, cookware, utensils, and basic food preparation items. This allows you to cook meals comfortably while traveling and camping throughout Western Canada.
Rooftop tents are fully waterproof and designed for use in rain and moderate wind. They are elevated off the ground, which helps keep occupants dry and protected. As with all camping equipment, use should follow provided safety guidelines during severe weather.
Pickup locations are available across Western Canada, including British Columbia and Alberta. Common pickup cities include major travel hubs, making it easy to start your road trip or camping adventure immediately upon arrival.
Can I pick up the vehicle in one city and return it in another?
One-way rentals may be available between select locations, depending on availability and scheduling. Additional fees may apply. This option is ideal for longer road trips across British Columbia and Alberta.
Airport pickup or delivery may be available at select locations. This allows travelers flying into Western Canada to begin their rooftop tent adventure without needing additional transportation.
Mileage limits vary by rental package. Some rentals include a daily kilometer allowance, with additional kilometers charged if exceeded. Mileage details are clearly outlined before booking to help plan longer road trips.
Yes, rooftop tent rental vehicles may be driven on maintained gravel roads and forest service roads. Driving on extreme off-road trails, rock crawling routes, or unsafe terrain is not permitted. Always follow local road regulations and rental guidelines.
Travel between Canadian provinces is generally permitted. International border crossings, including travel into the United States, may require prior approval and additional documentation. Always confirm before your trip.

Basic insurance coverage is not included with rooftop tent rental vehicles; Insurance it is mandatory and is charged on top of the rental. 

You may purchase your own insurance and provide proof prior to pickup.

A refundable security deposit is required before pickup. The amount varies by vehicle type and rental duration. The deposit is returned after the vehicle is inspected at the end of the rental, provided there is no damage.
Cancellation policies vary depending on how far in advance the booking is cancelled. Full details are provided at the time of booking, and guests are encouraged to review the policy before confirming their reservation.
In the event of a breakdown, roadside assistance and support are available. Guests are provided with contact information and instructions so issues can be addressed as quickly as possible during their trip.
Guests receive a dedicated contact number for support during their rental period. Assistance is available for vehicle questions, equipment use, or unexpected issues while traveling in Western Canada
BC FAQ
ALBERTA FAQ
Where can I pick up a rooftop tent rental in British Columbia?
Rooftop tent rental vehicles are available for pickup in British Columbia, including major hubs such as Vancouver, Victoria, and Kelowna. These locations provide easy access to coastal routes, mountain regions, and interior road trip destinations.

You can travel throughout British Columbia, including national parks, provincial parks, coastal highways, and interior regions. Popular destinations include Vancouver Island, the Sea-to-Sky corridor, the Okanagan, and BC’s backcountry camping areas.

Wild camping rules vary across British Columbia. Crown land camping is permitted in some areas, while others require designated campsites or permits. Guests are responsible for following all local regulations and respecting posted restrictions.
Yes, rooftop tent rental vehicles are well suited for BC’s highways, mountain passes, and forest service roads. Gravel and logging roads are permitted when conditions are safe, but extreme off-road terrain is not allowed.
Yes, rooftop tent rental vehicles can be taken on Vancouver Island, including ferry travel. Ferry fees are the responsibility of the renter, and height restrictions should be considered when booking ferry crossings.

The most popular season for rooftop tent camping in British Columbia is March through November, when weather conditions are mild, and most campsites and backcountry roads are accessible.

Yes, rooftop tents are fully waterproof and designed for rain. British Columbia’s coastal and mountain climates can change quickly, so guests
Some provincial parks and recreation areas require advance reservations or permits, especially during peak summer months. It is the renter’s responsibility to secure any required camping permits.
Where can I pick up a rooftop tent rental in Alberta?
Rooftop tent rental vehicles are available for pickup in Alberta, including Calgary and surrounding areas. These locations provide direct access to the Canadian Rockies and southern Alberta road trip routes.
You can travel throughout Alberta, including Banff National Park, Jasper National Park, Kananaskis Country, and the Badlands. Travel is permitted on highways, park roads, and approved gravel roads.
Wild camping is restricted in much of Alberta, especially within national parks. Camping is generally only permitted in designated campgrounds or approved public land use zones. Always follow provincial and federal regulations.
Yes, rooftop tent vehicles are allowed in Banff and Jasper National Parks, but overnight camping is only permitted in designated campgrounds. Rooftop tents are treated the same as other camping setups by Parks Canada.
Yes, rooftop tent rental vehicles are suitable for Alberta highways, mountain roads, and gravel access roads. Seasonal road closures may apply in mountainous regions due to weather conditions.

The most popular time for rooftop tent camping in Alberta is April through October, when mountain roads are fully accessible, and temperatures are ideal for camping.

Yes, rooftop tents are designed to handle wind, rain, and cooler nighttime temperatures. Mountain weather can change rapidly, so guests should be prepared for colder conditions, especially at higher elevations.
National parks such as Banff and Jasper require a Parks Canada pass for entry. Provincial parks may also require daily or annual passes. These are not included with the rental.